disneywatches web store FAQ section

Accepted payment methods are Google Checkout, Paypal and money orders for US orders, and Google Checkout for UK and Canada orders. Payment via Google Checkout* or Paypal with credit card or existing funds will get your item to you the quickest; Paypal e-checks and mailed money orders will delay shipping until payment arrives and clears. *Your credit card statement will show the purchase as Google - Twig's Place Payment is due when purchase is made; please email me if mailing payment so I can hold your item. If payment does not arrive within 7 days item may be forfeited.

YES! Before being packaged for shipping, each item has the battery checked and replaced with a new one if needed. Don't be fooled by places that offer you a cheap purchase price but send an item with a dead battery - that can add $5 or more to your total cost of the item. Besides costing you more in the long run, there's nothing worse than receiving an item you can't "play" with right away. We do everything we can to make sure that doesn't happen. Items are also cleaned before packing - I make sure the crystals and bands are clean and any fingerprints are removed - your item is ready for gift-giving right out of the box.

YES! Each product will state the condition of the item and whether it comes with original packaging. Sometimes products are bought as bulk purchases and may not have all original packaging, but this will be stated for the item.

Items are on-site and shipped within 24-48 hours, often the same day (excluding weekends and holidays). You will receive an email letting you know your item is on its way.

Items will ship in boxes - not envelopes - your item is wrapped in foam, packed back in it's display (if available as noted in the listing), then packed inside a mailing box and surrounded with peanuts to prevent damage. Delivery confirmation is always included, insurance is available at standard post office rates. Items ship via Priority Mail unless otherwise stated.

At this time we're happy to ship to the United Kingdom and Canada as well as the US. Payments for shipments to the UK and Canada will need to be via Google Checkout. US payments can be made via Google Checkout (preferred), Paypal or money orders. I'll let you know when your payment arrives, as well as when your item ships. If you live in a country not currently listed, please email me as we may be able to work something out.